Nha Trang Swandor Hotels & Resorts

NHA TRANG SWANDOR HOTELS & RESORTS

👉 Swandor Nha Trang is a resort opened in September 2017 by the All-Inclusive hotel brand Swandor, which has locations in Turkey, Greece, Egypt, and Thailand.

👉 The resort is located at Bai Dai, Cam Ranh Peninsula, where Nha Trang International Airport is situated, and boasts a large scale with 543 rooms. In December 2017, Swandor Nha Trang won the World Luxury Hotel Awards.

📣 Swandor Nha Trang features 5 swimming pools, along with various amenities such as a Kids Club, gym, nightclub, shopping area, medical clinic, and more… making it a high-end resort.
 

🎁 All-Inclusive (Package) → The room price includes all services: meals, drinks (alcoholic and non-alcoholic), amenities, and entertainment.

Includes breakfast, lunch, dinner, coffee, snacks, drinks, and alcoholic beverages!!

Free minibar with daily replenishment!

Free coffee, drinks, and both local and imported beverages! (Fresh fruit juice not included)

Free entertainment activities (daytime: pool/beach games; nighttime: shows)

Free: table tennis, volleyball, yoga, kids club, playground, children’s rooms…

Children’s activities from 10 AM to midnight, with a kids-only restaurant

Parasols, sunbeds, and medical room are available for free use!
 

Bed Sizes

Double bed: 2.2m x 2m

Twin bed: 1.2m x 2m → Cannot be combined into a double bed

Extra bed: 1.1m x 2m / Sofa bed: 80cm x 1.6m
 

Note: If extra beds are unavailable, the hotel will replace them with sofa beds – no price change.

※ At Swandor Nha Trang, even if you request a double or twin bed in advance, it is not guaranteed. The bed arrangement will depend on the actual room availability on the day of check-in. Therefore, even if you book a double bed, you may be assigned a twin bed depending on the situation.


IMPORTANT NOTES WHEN BOOKING

📣 How to book through Peaktime

1️⃣ Select check-in and check-out dates

2️⃣ Select room type and quantity

3️⃣ Enter the full English name, date of birth, and gender of all guests → proceed with payment

4️⃣ Peaktime staff will confirm within 24 hours and proceed with booking at the resort (not processed on weekends and public holidays)

5️⃣ Receive booking confirmation number via Peaktime message

6️⃣ When checking in, present the confirmation number + passport
 

👉 Guest Information

When booking, you must provide the full English name (matching the passport) of all guests.
For children, the date of birth is also required. If the information is incomplete, the booking process may be delayed or not confirmed.
 

👉 Check-in, Check-out Time & Early Check-in/Late Check-out Policy

Check-in: 14:00

Check-out: 12:00
 

👉 For stays of 3 nights or more, early check-in or late check-out promotions are available:

Option 1: Check-in from 00:00 → Check-out by 12:00 → 76 USD/room (Code: MMC0000)

Option 2: Check-in from 07:00 → Check-out by 14:00 → 76 USD/room (Code: ELC1400)

Option 3: Check-in from 00:00 → Check-out by 18:00 → 43 USD/room (Code: MLC1800)

Option 4: Check-in from 11:00 → Check-out by 18:00 → 81 USD/room (Code: ELC1800)
 

👉 Airport Pickup Service

Only one-way pickup from the airport (no drop-off service)

Price: 12 USD/person

※ Children under 3 years old are free of charge

※ Pickup schedule is arranged according to the flight schedule from South Korea

※ The vehicle used is operated by an external company, not the hotel

※ When registering for airport pickup, please provide flight number + accurate contact information

※ Minimum 2 guests required to arrange a vehicle. You may be grouped with others.

※ If you do not board the vehicle on the scheduled day, please contact the emergency number immediately

※ Emergency contact for airport pickup: toursos (only for airport pickup inquiries – for other requests, contact the booking office)
 

📢 After exiting the airport, look for the driver holding a sign with the name of the resort you have booked to receive your vehicle.


ACCOMMODATION GUIDE / ADDITIONAL CHARGES FOR EXTRA GUESTS & EXTRA BEDS

📣 Age Policy

Adults: 12 years and older

Children: 3 to 11 years old

Infants: 0 to 2 years old
 

👉 Extra Charges & Extra Bed Policy

Adding 1 adult: Extra bed is mandatory

Adding 2 children: Extra bed + child charge are mandatory

Adding 1 child: Choose between extra bed or child charge

Adding 1 child + 1 infant: Extra bed is mandatory

💰 Additional Charges (Paid Separately):

Child charge: 52 USD/night (includes breakfast)

Child or adult + extra bed: 77 USD/night (includes breakfast)


MINIMUM AND MAXIMUM GUESTS PER ROOM

👉 Deluxe Sea View

Minimum: 2 adults → Maximum: 3 adults or 2 adults + 2 children

👉 Deluxe Family Front Sea View

Minimum: 2 adults → Maximum: 3 adults or 2 adults + 2 children

👉 Deluxe Family Front Sea View

Minimum: 4 adults → Maximum: 3 adults + 2 children

👉 Deluxe Family Sea View

Minimum: 4 adults → Maximum: 3 adults + 2 children


A COMPREHENSIVE LIST OF SIMPLE TERMS ABOUT HOTELS AND RESORTS FOR A COMPLETE TRIP

📌 Deposit
A deposit refers to an amount paid in cash or by card at check-in, which is refunded upon check-out if there are no issues. Typically, the deposit is around 1,000,000 VND per night (approximately 50,000-60,000 KRW), though it varies by accommodation, and some places may not require a deposit. The reason for a deposit is to cover any incidental charges such as room service, mini-bar usage, or damage to property. If paid by cash, the deposit will be refunded if there are no deductions. If paid by credit card, it is essential to check the cancellation of the authorization upon check-out.

📌 Surcharge
This refers to additional charges outside the room rate, such as fees for children or adults, seasonal price hikes, or holiday surcharges.

📌 Bed and Breakfast (BB)
A package that includes accommodation and breakfast, either buffet or à la carte.

📌 Half Board (HB)
A package that includes accommodation, breakfast, and either lunch or dinner.

📌 Full Board (FB)
A package that includes accommodation, breakfast, lunch, and dinner.

📌 Spa Inclusive
A package that includes spa treatments (massage) as part of the stay.

📌 All Inclusive
A package that includes accommodation, all meals (breakfast, lunch, and dinner), mini-bar, and use of facilities. It’s essential to check for any exclusions.

📌 Mini Bar
The mini-bar in the room contains snacks and drinks. Some items are complimentary (water, coffee, tea, etc.), while others are chargeable. Be sure to check before use.

📌 Turn Down Service
A service where the bedding is arranged while guests are away, typically in the afternoon or evening.

📌 Make Up Room
A cleaning service for the room, typically provided once or twice a day.

📌 Do Not Disturb
A sign or button on the door indicating that guests do not wish to be disturbed. This is used when guests don’t want housekeeping or staff to enter the room.

📌 Early Check-In
Checking into the hotel earlier than the standard check-in time. If rooms are available on the day, early check-in may be allowed, but it is not guaranteed. To guarantee early check-in, typically 50% of the room rate is charged.

📌 Late Check-Out
Checking out of the hotel later than the standard check-out time. If rooms are available on the day, late check-out may be allowed, but it is not guaranteed. To guarantee late check-out, typically 50% of the room rate is charged.


AT PEAKTIME, A WIDE RANGE OF TRAVEL PRODUCTS AND INFORMATION IS AVAILABLE

CANCELLATION POLICY

❗ Cancellation Policy

Cancellations made 21 days prior to check-in: Full refund (100%) is available.

After this period, cancellations, refunds, or changes are not allowed.

The cancellation/refund policy is effective from the moment of booking (regardless of booking confirmation, changes are also subject to this cancellation policy).

If the room is unavailable or cannot be used due to maintenance, we will provide a full refund.

After booking confirmation: Prices may change based on exchange rates and local conditions. In case of a price increase after payment, no additional fees will be charged. However, if the price decreases, we will not refund the difference and we ask for your understanding.