Diamond Bay Resort & Spa Nha Trang

DIAMOND BAY RESORT & SPA NHA TRANG

🌟 Diamond Bay Resort & Spa is a 5-star hotel located in Nha Trang, Vietnam. Built in 2008, the hotel was recently renovated in 2020. With a total of 344 rooms, it is approximately 10 km from the city center. Travel time to the airport is about 30 minutes. Check-in starts at 14:00, and check-out is before 12:00. Children aged 3 to 5 can stay for free.
 

🥪 On-site Restaurant

Vista Grill House

- Cuisine: American

- Serving style: Buffet
 

🏄 Nearby Attractions

- Vietnam National Oceanographic Museum - 5.2 km

- Nha Trang Beach - 6.2 km

- VinWonders Nha Trang - 7.6 km

- Nha Trang Cathedral - 9.4 km

- Long Son Pagoda - 9.9 km

- Po Nagar Cham Towers - 11.4 km

- I-Resort (Hot Springs) - 12.4 km

- Ba Ho Waterfall - 25.4 km

- Doc Let Beach - 39.8 km
 

🏣 Room Types

🛏️ Garden Superior - 37m²

🛏️ Garden Deluxe - 44m²

🛏️ Junior Suite - 75m²

🛏️ Executive Suite - 85m²

🛏️ Garden Bungalow - 61m²

🛏️ Ocean Bungalow - 68m²

🛏️ Jacuzzi Bungalow - 75m²
 

🚨 Nearest Airports

- Cam Ranh International Airport (CXR) - 17.1 km

- Dong Tac Airport (TBB) - 99.8 km
 

🚒 Train & Bus Stations

- Vinpearl Cable Car - 4.6 km

- Nha Trang Railway Station - 9.6 km


IMPORTANT NOTICE WHEN BOOKING

📣 peaktime booking instructions

1️⃣ Select check-in and check-out dates

2️⃣ Choose room type and quantity

3️⃣ Enter the full names (in English as per passport), date of birth, and gender of all guests, then proceed with payment

4️⃣ Peaktime staff will confirm and process the booking within 24 hours (Not processed on weekends and public holidays)

5️⃣ Receive booking confirmation number via message from Peaktime

6️⃣ Present your passport and booking confirmation number at check-in
 

👉 Guest Information

When booking, you must provide the full names (in English as per passport) of all guests. For children, date of birth must also be included. If this information is not provided on time, the booking process may be delayed or cannot be completed.
 

👉 Check-in, Check-out Time & Early/Late Check-in Policy

👉 Check-in/Check-out Time

✔ Check-in: 14:00

✔ Check-out: 12:00

✔ Early check-in: From 09:00, surcharge 50% of one night's room rate

✔ Late check-out: Until 18:00, surcharge 50% of one night's room rate
 

📍 Note: For more details on early/late check-in, please contact Peaktime via message before booking.
 

👉 Airport Transfer Service

Room rates do not include airport transfer services.


HOTEL STAY GUIDE

👉 Guest Age Policy

- Adults: 12 years and older (calculated based on check-in date)

- Children: 6 - 11 years old (calculated based on check-in date)

- Infants: 0 - 5 years old (calculated based on check-in date)
 

👉 Minimum & Maximum Occupancy by Room Type

👉 Garden Superior

- Standard occupancy: 2 adults

❌ Extra bed not available

👉 Garden Deluxe

- Standard occupancy: 2 adults

❌ Extra bed not available

👉 Junior Suite

- Standard occupancy: 2 adults

- Maximum occupancy: 3 adults or 2 adults + 2 children (extra charge applies)

✔ Extra bed available

👉 Executive Suite

- Standard occupancy: 2 adults

- Maximum occupancy: 3 adults or 2 adults + 2 children (extra charge applies)

✔ Extra bed available

👉 Garden Bungalow

- Standard occupancy: 2 adults

- Maximum occupancy: 3 adults or 2 adults + 2 children (extra charge applies)

✔ Extra bed available

👉 Ocean Bungalow

- Standard occupancy: 2 adults

- Maximum occupancy: 3 adults or 2 adults + 2 children (extra charge applies)

✔ Extra bed available

👉 Jacuzzi Bungalow

- Standard occupancy: 2 adults

❌ Extra bed not available
 

👉 Extra Charge & Extra Bed Policy

- The maximum number of guests per room is counted regardless of age

- If booking for 2 adults + 2 children, an extra bed is required

- If adding 1 adult, an extra bed or additional adult charge is mandatory

- Infant surcharge: Free (sharing existing bed)
 

- Child surcharge (including breakfast): $9/night/person

- Adult surcharge (including breakfast): $17/night/person

- Extra bed (including breakfast): $19/night/person
 

📍 For more information on extra charges and extra beds, please contact Peaktime via chat!


A COMPREHENSIVE LIST OF SIMPLE TERMS ABOUT HOTELS AND RESORTS FOR A COMPLETE TRIP

📌 Deposit
A deposit refers to an amount paid in cash or by card at check-in, which is refunded upon check-out if there are no issues. Typically, the deposit is around 1,000,000 VND per night (approximately 50,000-60,000 KRW), though it varies by accommodation, and some places may not require a deposit. The reason for a deposit is to cover any incidental charges such as room service, mini-bar usage, or damage to property. If paid by cash, the deposit will be refunded if there are no deductions. If paid by credit card, it is essential to check the cancellation of the authorization upon check-out.

📌 Surcharge
This refers to additional charges outside the room rate, such as fees for children or adults, seasonal price hikes, or holiday surcharges.

📌 Bed and Breakfast (BB)
A package that includes accommodation and breakfast, either buffet or à la carte.

📌 Half Board (HB)
A package that includes accommodation, breakfast, and either lunch or dinner.

📌 Full Board (FB)
A package that includes accommodation, breakfast, lunch, and dinner.

📌 Spa Inclusive
A package that includes spa treatments (massage) as part of the stay.

📌 All Inclusive
A package that includes accommodation, all meals (breakfast, lunch, and dinner), mini-bar, and use of facilities. It’s essential to check for any exclusions.

📌 Mini Bar
The mini-bar in the room contains snacks and drinks. Some items are complimentary (water, coffee, tea, etc.), while others are chargeable. Be sure to check before use.

📌 Turn Down Service
A service where the bedding is arranged while guests are away, typically in the afternoon or evening.

📌 Make Up Room
A cleaning service for the room, typically provided once or twice a day.

📌 Do Not Disturb
A sign or button on the door indicating that guests do not wish to be disturbed. This is used when guests don’t want housekeeping or staff to enter the room.

📌 Early Check-In
Checking into the hotel earlier than the standard check-in time. If rooms are available on the day, early check-in may be allowed, but it is not guaranteed. To guarantee early check-in, typically 50% of the room rate is charged.

📌 Late Check-Out
Checking out of the hotel later than the standard check-out time. If rooms are available on the day, late check-out may be allowed, but it is not guaranteed. To guarantee late check-out, typically 50% of the room rate is charged.


AT PEAKTIME, A WIDE RANGE OF TRAVEL PRODUCTS AND INFORMATION IS AVAILABLE

TRAVEL ITINERARY

Day 1
[14:00] Check-in
Proceed with check-in at Diamond Bay Resort & Spa Nha Trang
When checking in, please present the "confirmation code" on the voucher at the reception desk
Present the passports of all guests at the reception desk
The hotel may require a deposit upon check-in

Free schedule
After check-in, enjoy your free time
Use the swimming pool and other resort facilities


Day 2
[06:30 - 09:30] Breakfast
Enjoy breakfast at the hotel's designated restaurant

[12:00] Check-out
Proceed with check-out at Diamond Bay Resort & Spa Nha Trang
Settle any charges for used services such as the minibar or additional services (if any)
Check your luggage and personal belongings carefully to avoid leaving anything behind
Check the receipt for the refund of the deposit paid at check-in


CANCELLATION AND REFUND POLICY

📌 Room Cancellation Policy

📌 NORMAL SEASON

01/01/2025 - 30/06/2025

01/09/2025 - 31/12/2025

✔ Cancellations made at least 18 days before check-in will receive a 100% refund. After this period, no refunds or changes are allowed

📌 HIGH SEASON

01/07/2025 - 31/08/2025

✔ Cancellations made at least 25 days before check-in will receive a 100% refund. After this period, no refunds or changes are allowed.
 

❗ Booking Process Notes

Once a booking request is received, staff will check room availability and proceed with the reservation. If the room is unavailable, a notification will be sent via message or KakaoTalk, and the booking will be canceled.
All bookings are processed based on real-time room availability, and confirmation may take 1-3 days. If the booking cannot be confirmed, a full refund will be issued.