Ventana Nha Trang Hotel

VENTANA NHA TRANG HOTEL

🌊 Plan even more adventures and activities during your stay at Ventana Nha Trang Hotel. Conveniently located in the heart of Nha Trang city, Ventana Nha Trang Hotel is close to popular tourist attractions, making it easy for travelers to explore.

Looking to relax and dive into the crystal-clear sea? If you're a beach lover seeking fun, Ventana Nha Trang Hotel is the ideal place to stay just 9.4 km away from VinWonders Nha Trang.

With excellent services and facilities, Ventana Nha Trang Hotel will create unforgettable memories for your trip.
Stay connected with friends and family easily with the hotel’s free Wi-Fi.
Plan your airport transportation in advance with the hotel’s convenient airport shuttle service.
You can also explore every corner of Nha Trang city with the hotel’s handy taxi service.


IMPORTANT BOOKING NOTES

📣 Booking Guide via Peaktime

1️⃣ Select your check-in and check-out dates

2️⃣ Choose your room type and number of rooms

3️⃣ Enter the full English names (as shown on passports), dates of birth, and genders of all guests, then proceed to payment

4️⃣ A Peaktime representative will confirm availability and process your booking within 24 hours (not processed on weekends or public holidays)

5️⃣ Receive your booking confirmation code via Alimtalk message from Peaktime

6️⃣ At check-in, please present your passport along with the booking confirmation code
 

👉 Guest Information Required

When making a booking, you must provide the full English names (as shown on passports) of all guests. For children, dates of birth must also be provided. Failure to provide complete information may delay or prevent your booking from being confirmed.
 

👉 Check-in & Check-out Times

✔ Check-in: 14:00

✔ Check-out: 12:00

👉 Early Check-in & Late Check-out Policy

✔ Early check-in is available from 06:00 with an additional fee of 50% of the room rate

✔ Late check-out is available until 18:00 with an additional fee of 50% of the room rate
 

👉 Airport Transfer Service

This accommodation package does not include airport pick-up or drop-off services.


ROOM OCCUPANCY INFORMATION

👉 Age classification for guests:

Adults: From 12 years old and above (based on check-in date)

Children: From 6 years old to under 12 years old (based on check-in date)

Infants: Under 6 years old (based on check-in date)


REGULATIONS ON MINIMUM AND MAXIMUM GUESTS PER ROOM TYPE

👉 Room types: Superior City View Room, Deluxe City Balcony Room, Executive Balcony Room

Standard: 2 adults

Maximum: 2 adults + 1 child

Extra bed: Not available

👉 Room types: Deluxe City Balcony Triple Room, Executive Balcony Triple Room

Standard: 3 adults

Maximum: 3 adults + 1 child

Extra bed: Not available
 

👉 Additional guest and extra bed surcharge (if applicable):

[Separate fee, to be paid separately]
 

📌 Regular Season:

Children (from 6 years old and above): Surcharge of 10 USD/child/night (breakfast included)

📌 Peak Season:

Children (from 6 years old and above): Surcharge of 12 USD/child/night (breakfast included)

Peak Season Dates:

• 01.01.2025 ~ 02.01.2025

• 29.01.2025 ~ 09.02.2025

• 30.04.2025 ~ 04.05.2025

• 01.09.2025 ~ 02.09.2025

• 29.12.2025 ~ 31.12.2025


A COMPREHENSIVE LIST OF SIMPLE TERMS ABOUT HOTELS AND RESORTS FOR A COMPLETE TRIP

📌 Deposit
A deposit refers to an amount paid in cash or by card at check-in, which is refunded upon check-out if there are no issues. Typically, the deposit is around 1,000,000 VND per night (approximately 50,000-60,000 KRW), though it varies by accommodation, and some places may not require a deposit. The reason for a deposit is to cover any incidental charges such as room service, mini-bar usage, or damage to property. If paid by cash, the deposit will be refunded if there are no deductions. If paid by credit card, it is essential to check the cancellation of the authorization upon check-out.

📌 Surcharge
This refers to additional charges outside the room rate, such as fees for children or adults, seasonal price hikes, or holiday surcharges.

📌 Bed and Breakfast (BB)
A package that includes accommodation and breakfast, either buffet or à la carte.

📌 Half Board (HB)
A package that includes accommodation, breakfast, and either lunch or dinner.

📌 Full Board (FB)
A package that includes accommodation, breakfast, lunch, and dinner.

📌 Spa Inclusive
A package that includes spa treatments (massage) as part of the stay.

📌 All Inclusive
A package that includes accommodation, all meals (breakfast, lunch, and dinner), mini-bar, and use of facilities. It’s essential to check for any exclusions.

📌 Mini Bar
The mini-bar in the room contains snacks and drinks. Some items are complimentary (water, coffee, tea, etc.), while others are chargeable. Be sure to check before use.

📌 Turn Down Service
A service where the bedding is arranged while guests are away, typically in the afternoon or evening.

📌 Make Up Room
A cleaning service for the room, typically provided once or twice a day.

📌 Do Not Disturb
A sign or button on the door indicating that guests do not wish to be disturbed. This is used when guests don’t want housekeeping or staff to enter the room.

📌 Early Check-In
Checking into the hotel earlier than the standard check-in time. If rooms are available on the day, early check-in may be allowed, but it is not guaranteed. To guarantee early check-in, typically 50% of the room rate is charged.

📌 Late Check-Out
Checking out of the hotel later than the standard check-out time. If rooms are available on the day, late check-out may be allowed, but it is not guaranteed. To guarantee late check-out, typically 50% of the room rate is charged.


AT PEAKTIME, A WIDE RANGE OF TRAVEL PRODUCTS AND INFORMATION IS AVAILABLE

TRAVEL ITINERARY

Day 1
[14:00] Check-in
Please proceed to check in at the front desk of Ventana Nha Trang Hotel.
When checking in, kindly present the confirmation number included in your voucher at the reception.
All guests are required to present their passports at the front desk upon check-in.
The hotel may require a deposit upon check-in.

Free schedule
You are free to enjoy your time after check-in.
Relax, use the swimming pool, and enjoy the hotel's facilities at your leisure.


Day 2
[06:30 ~ 10:00] Breakfast
Enjoy your breakfast at the hotel’s private restaurant.

[12:00] Check-out
Please check out at the front desk of Ventana Nha Trang Hotel.
Settle any additional charges such as minibar or other services used during your stay.
Make sure to check your belongings and valuables carefully before leaving.
Don’t forget to ask for your deposit refund receipt at check-out.


TERMS & CANCELLATION POLICY

❗ Cancellation Policy ❗

📌 MARCH, APRIL, MAY, SEPTEMBER, OCTOBER, NOVEMBER (EXCLUDING HOLIDAY SEASON)

– Free cancellation up to 10 days before check-in date

– After this period: non-refundable & non-cancellable

📌 JANUARY, FEBRUARY, JUNE, JULY, AUGUST, DECEMBE (EXCLUDING HOLIDAY SEASON)

– Free cancellation up to 24 days before check-in date

– After this period: non-refundable & non-cancellable

📌 HOLIDAY SEASON

– 2025/01/01 ~ 2025/01/02

– 2025/01/29 ~ 2025/02/09 (Lunar New Year)

– 2025/04/30 ~ 2025/05/04

– 2025/09/01 ~ 2025/09/02

– 2025/12/29 ~ 2025/12/31

→ Free cancellation up to 35 days before check-in date

→ After this period: non-refundable & non-cancellable
 

Note after booking confirmation:

After your reservation is confirmed, the room rate may fluctuate (increase or decrease) depending on exchange rates and local circumstances.

However, guests who have already completed payment will not be charged extra for any price increase, nor will they receive a refund for any price decrease. We appreciate your understanding.
 

❗ Important Booking Information

– Once the request is received, staff will check real-time room availability and proceed with the booking.

– If the room is not available, a cancellation notice will be sent via message.

– All bookings are processed based on real-time room availability.

– Final confirmation may take 1 to 3 working days.

– If the booking cannot be confirmed, a full refund will be issued.