Dendro Gold Nha Trang

DENDRO GOLD NHA TRANG

Dendro Gold Hotel is an excellent choice for travelers visiting Nha Trang, offering a family-friendly atmosphere and a range of convenient amenities to meet all your accommodation needs.

The hotel rooms are equipped with flat-screen TVs, minibars, and refrigerators. Free Wi-Fi is also provided, allowing you to stay connected and relax without worry.

At Dendro Gold Hotel, guests can enjoy room service and concierge services. As a valued guest, you will also have access to the hotel’s swimming pool and complimentary breakfast. If you are driving, free parking is available on-site.
 

✈ Nearest airport:

Nha Trang (CXR – Cam Ranh International Airport) – 37 km away.


IMPORTANT INFORMATION FOR YOUR STAY AT DENDRO GOLD HOTEL NHA TRANG

👉 Guest Information

When making a reservation, you must provide the full English names (as shown in the passport) of all guests. For children, please also include their date of birth.
Failure to provide complete information may result in delays or inability to confirm your booking.
 

👉 Check-in & Check-out Time / Early Check-in & Late Check-out Policy

✔ Check-in: 14:00

✔ Check-out: 12:00

Early check-in: Available from 06:00 onwards with a surcharge of 50% of the room rate for one night (breakfast not included)

Late check-out: Available until 18:00 with a surcharge of 50% of the room rate for the last night
 

👉 Airport Transfer Service

Airport pick-up and drop-off service is NOT included in this package.


GUEST AGE POLICY AT THE HOTEL

👉 Age categories for guests

Adults: From 12 years old and above (based on the check-in date)

Children: From 6 to 11 years old

Infants: From 0 to 5 years old


MINIMUM AND MAXIMUM OCCUPANCY PER ROOM TYPE

Room Types: Superior City View, Deluxe City View with Balcony, Deluxe Sea View with Balcony

Standard: 2 adults per room

Maximum: 2 adults + 1 child

Room Types: Senior Ocean View, Senior Ocean View with Balcony

Standard: 2 adults per room

Maximum: 2 adults + 2 children or 3 adults

Room Type: Family Sea View with Balcony

Standard: 4 adults per room

Maximum: 4 adults + 2 children
 

- Infants (aged 0–5) within the room’s maximum occupancy stay free of charge, including breakfast

- All guests within the room’s standard occupancy are considered adults, regardless of age

- If the number of guests exceeds the standard occupancy, a surcharge will apply for both children and adults
 

👉 Surcharges for Additional Guests or Extra Beds

Infants (0–5 years old) within the allowed room capacity: Free stay and breakfast

Child breakfast surcharge: 7 USD/child/night

Extra bed surcharge for a second child or additional adult: 12 USD/person/night


A COMPREHENSIVE LIST OF SIMPLE TERMS ABOUT HOTELS AND RESORTS FOR A COMPLETE TRIP

📌 Deposit
A deposit refers to an amount paid in cash or by card at check-in, which is refunded upon check-out if there are no issues. Typically, the deposit is around 1,000,000 VND per night (approximately 50,000-60,000 KRW), though it varies by accommodation, and some places may not require a deposit. The reason for a deposit is to cover any incidental charges such as room service, mini-bar usage, or damage to property. If paid by cash, the deposit will be refunded if there are no deductions. If paid by credit card, it is essential to check the cancellation of the authorization upon check-out.

📌 Surcharge
This refers to additional charges outside the room rate, such as fees for children or adults, seasonal price hikes, or holiday surcharges.

📌 Bed and Breakfast (BB)
A package that includes accommodation and breakfast, either buffet or à la carte.

📌 Half Board (HB)
A package that includes accommodation, breakfast, and either lunch or dinner.

📌 Full Board (FB)
A package that includes accommodation, breakfast, lunch, and dinner.

📌 Spa Inclusive
A package that includes spa treatments (massage) as part of the stay.

📌 All Inclusive
A package that includes accommodation, all meals (breakfast, lunch, and dinner), mini-bar, and use of facilities. It’s essential to check for any exclusions.

📌 Mini Bar
The mini-bar in the room contains snacks and drinks. Some items are complimentary (water, coffee, tea, etc.), while others are chargeable. Be sure to check before use.

📌 Turn Down Service
A service where the bedding is arranged while guests are away, typically in the afternoon or evening.

📌 Make Up Room
A cleaning service for the room, typically provided once or twice a day.

📌 Do Not Disturb
A sign or button on the door indicating that guests do not wish to be disturbed. This is used when guests don’t want housekeeping or staff to enter the room.

📌 Early Check-In
Checking into the hotel earlier than the standard check-in time. If rooms are available on the day, early check-in may be allowed, but it is not guaranteed. To guarantee early check-in, typically 50% of the room rate is charged.

📌 Late Check-Out
Checking out of the hotel later than the standard check-out time. If rooms are available on the day, late check-out may be allowed, but it is not guaranteed. To guarantee late check-out, typically 50% of the room rate is charged.


AT PEAKTIME, A WIDE RANGE OF TRAVEL PRODUCTS AND INFORMATION IS AVAILABLE

TRAVEL ITINERARY

Day 1
[14:00] Check-in
Please proceed with check-in at the front desk of Dendro Gold Hotel Nha Trang.
At check-in, present the confirmation number stated on your voucher to the reception.
All guests are required to present their passports at check-in.
The hotel may request a deposit upon check-in.

Free Time
After check-in, enjoy your personal itinerary freely.
Relax and make the most of your stay with the hotel’s swimming pool and on-site facilities.
 

Day 2
[06:30 ~ 10:00] Breakfast
Enjoy breakfast at the hotel’s private restaurant.

[12:00] Check-out
Please proceed with check-out at the front desk of Dendro Gold Hotel Nha Trang.
Settle any additional charges such as minibar or services used during your stay.
Be sure to check your luggage and personal belongings carefully, especially valuables, before departure.
Don’t forget to confirm the cancellation receipt for the deposit paid at check-in.


TERMS & CANCELLATION POLICY

❗ Cancellation Policy ❗

👉 NORMAL SEASON (Excluding Peak Season)

Free cancellation up to 10 days before check-in

After this period, no cancellations or refunds are allowed

👉 PEAK SEASON

The following dates are considered Peak Season:

December 31

January 1, 2025

January 29 ~ February 2, 2025

April 30 ~ May 1, 2025

Free cancellation up to 20 days before check-in

After this period, no cancellations or refunds are allowed

In case the room is fully booked or unavailable due to maintenance before the reservation is confirmed, a full 100% refund will be issued.
 

👉 Price Adjustment Notice After Booking Confirmation

Room rates may increase or decrease depending on exchange rates or local conditions.

If prices increase after payment, no extra charge will be applied.

If prices decrease, no refund for the difference will be provided. Thank you for your understanding.