Citadines Bayfront Nha Trang

CITADINES BAYFRONT NHA TRANG

Citadines Bayfront Hotel is a 4-star serviced apartment hotel located in Nha Trang – a top tourist destination in Southern Vietnam.
Designed as a transitional hotel, it offers an ideal beachfront retreat for both families on vacation and business travelers.

The hotel is just a 5-minute drive from Nha Trang city center, making it convenient to access major attractions and shopping areas. Its location is also close to local cultural experiences and famous scenic spots.
 

🛏️ Rooms

All rooms are equipped with:

Air conditioning, TV, refrigerator, microwave, kettle, tea/coffee maker

Washing machine, iron, in-room safe, and other amenities

Studio Room: Open-concept design combining sleeping and living space, equipped with a king bed or two single beds, kitchen, washing machine, and internet access

1-Bedroom Room: Separate bedroom and living room, fully equipped kitchen, washing machine, and internet access

2-Bedroom Room: Two separate bedrooms and a living room, ideal for groups of 2–4, with full amenities including kitchen, washing machine, and internet
 

✈️ Nearest Airport

Cam Ranh International Airport – about 25 km away, approximately 45 minutes by car
 

🚉 Nearby Transportation

Nha Trang Railway Station – about 2.5 km away, around 8 minutes by car
 

🏖️ Nearby Beaches

Tran Phu Beach: Right in front of the hotel, famous for its clear water and soft white sand

Cari Beach: About 6 km east of the hotel, quiet with some bars and restaurants

Dam Mon Beach: Around 50 km away, known for its unspoiled natural beauty, great for swimming, water sports, and walking

Nhatrang Beach: Around 10 km away, peaceful with many seaside restaurants and cafes
 

🏊‍♀️ Hotel Amenities (Most open 24/7)

Free Wi-Fi

Indoor swimming pool

Fitness center

Free parking

24-hour front desk & security

Laundry service

Room service

Business center

Complimentary breakfast

On-site restaurant & bar

Opening hours may vary depending on occupancy and hotel operations
 

🍴 On-site Restaurant – Ngon Restaurant

Cuisine: Vietnamese, Asian, and International

Service: Dinner

Style: À la carte and buffet
 

🎈 Nearby Attractions

Aga Khan Tower: Modern architecture with panoramic city views

Amelia Travel Agency: Major tour operator offering a variety of tours

Nha Trang Beach: Long stretch of white sand and clear water

Po Nagar Cham Towers: Famous historical Cham heritage site

Vinpearl Island: All-in-one resort & entertainment complex with hotels, theme park, aquarium, and more


HOTEL BOOKING INSTRUCTIONS – PLEASE READ CAREFULLY

📣 How to book via Peaktime

1️⃣ Select your check-in and check-out dates

2️⃣ Choose room type and number of rooms

3️⃣ Enter full English names (as per passport), date of birth, and gender for all guests, then proceed to payment

4️⃣ Peaktime staff will check availability and process the booking within 24 hours (not processed on weekends or holidays)

5️⃣ Receive your booking confirmation code via message from Peaktime

6️⃣ Present your passport and booking confirmation code upon check-in
 

👉 Guest Information Required

When booking, you must provide full English names (matching the passport) for all guests. For children, date of birth is also required. Incomplete information may delay or prevent the booking process.
 

👉 Check-in / Check-out Time & Policy for Early/Late Check-in

✔ Check-in: from 14:00

✔ Check-out: before 12:00

✔ Early check-in: from 09:00, subject to 50% of one night’s room charge

✔ Late check-out: until 18:00, subject to 50% of one night’s room charge
 

👉 Airport Transfer Service

Room rates do not include airport pickup/drop-off service.


GUEST AGE POLICY INFORMATION

👉 Age classification based on check-in date

Adults: 12 years old and above

Children: From 6 to under 12 years old

Infants (babies): Under 6 years old (includes free breakfast)


ROOM CAPACITY & SURCHARGE POLICY BY ROOM TYPE

👉 Superior / Deluxe / Premier / Executive Ocean Balcony Rooms

Standard occupancy: 2 adults

Maximum occupancy: 2 adults + 1 child

👉 1-Bedroom Partial Ocean View / 1-Bedroom Ocean View Balcony Rooms

Standard occupancy: 2 adults

Maximum occupancy: 3 adults or 2 adults + 2 children

👉 Extra Guest & Extra Bed Charges

Infants within the maximum guest count: Free stay and breakfast

Child surcharge: USD 8/night (including breakfast)

Extra bed for adult: USD 22/night (including breakfast)

If an additional adult is added: Extra bed is required

(If an extra bed is added for a child, the adult rate still applies)
 

✅ Guest information will be reviewed during booking, and a payment link for any applicable surcharge will be sent!


A COMPREHENSIVE LIST OF SIMPLE TERMS ABOUT HOTELS AND RESORTS FOR A COMPLETE TRIP

📌 Deposit
A deposit refers to an amount paid in cash or by card at check-in, which is refunded upon check-out if there are no issues. Typically, the deposit is around 1,000,000 VND per night (approximately 50,000-60,000 KRW), though it varies by accommodation, and some places may not require a deposit. The reason for a deposit is to cover any incidental charges such as room service, mini-bar usage, or damage to property. If paid by cash, the deposit will be refunded if there are no deductions. If paid by credit card, it is essential to check the cancellation of the authorization upon check-out.

📌 Surcharge
This refers to additional charges outside the room rate, such as fees for children or adults, seasonal price hikes, or holiday surcharges.

📌 Bed and Breakfast (BB)
A package that includes accommodation and breakfast, either buffet or à la carte.

📌 Half Board (HB)
A package that includes accommodation, breakfast, and either lunch or dinner.

📌 Full Board (FB)
A package that includes accommodation, breakfast, lunch, and dinner.

📌 Spa Inclusive
A package that includes spa treatments (massage) as part of the stay.

📌 All Inclusive
A package that includes accommodation, all meals (breakfast, lunch, and dinner), mini-bar, and use of facilities. It’s essential to check for any exclusions.

📌 Mini Bar
The mini-bar in the room contains snacks and drinks. Some items are complimentary (water, coffee, tea, etc.), while others are chargeable. Be sure to check before use.

📌 Turn Down Service
A service where the bedding is arranged while guests are away, typically in the afternoon or evening.

📌 Make Up Room
A cleaning service for the room, typically provided once or twice a day.

📌 Do Not Disturb
A sign or button on the door indicating that guests do not wish to be disturbed. This is used when guests don’t want housekeeping or staff to enter the room.

📌 Early Check-In
Checking into the hotel earlier than the standard check-in time. If rooms are available on the day, early check-in may be allowed, but it is not guaranteed. To guarantee early check-in, typically 50% of the room rate is charged.

📌 Late Check-Out
Checking out of the hotel later than the standard check-out time. If rooms are available on the day, late check-out may be allowed, but it is not guaranteed. To guarantee late check-out, typically 50% of the room rate is charged.


AT PEAKTIME, A WIDE RANGE OF TRAVEL PRODUCTS AND INFORMATION IS AVAILABLE

TRAVEL ITINERARY
 
Day 1
[14:00] Check-in

Please proceed to check in at Citadines Bayfront Nha Trang
At check-in, kindly present the confirmation code shown on your voucher at the front desk
All guests are required to present their passports upon check-in
The hotel may request a security deposit at check-in
 

Free Schedule

After check-in, enjoy your free time according to your personal itinerary.
Relax and make use of the hotel's pool and facilities.


Day 2
[06:30 ~ 10:00] Breakfast

Enjoy breakfast at the hotel's dedicated restaurant.
 

[12:00] Check-out

Please proceed to check out at Citadines Bayfront Nha Trang
Settle any additional charges such as minibar or services used (if any) upon check-out
Please double-check your luggage and personal belongings to avoid leaving behind any items or valuables
Don’t forget to collect the receipt for the refund of your security deposit paid at check-in


TERMS & CANCELLATION POLICY

❗ Cancellation Policy ❗

📅 Until December 31, 2024

📌 LOW SEASON (EXCLUDING PEAK PERIODS)

👉 Cancellations made at least 18 days before check-in: 100% refund

👉 Cancellations made after that: No cancellation or refund allowed

📌 PEAK SEASON DATES

January 1, 2024

February 9–14, 2024

April 18, 2024

April 30 – May 1, 2024

September 1–2, 2024

December 24, 2024

December 31, 2024

👉 Cancellations made at least 35 days before check-in: 100% refund

👉 Cancellations made after that: No cancellation or refund allowed
 

📅 From January 1 to December 31, 2025

👉 Cancellations made at least 18 days before check-in: 100% refund

After the booking is confirmed: Room rates may fluctuate due to exchange rates and local conditions. However, once payment is completed, no additional charges will be applied if prices increase, and no refunds will be issued if prices decrease. Thank you for your understanding.
 

❗Booking Process Information

After receiving your booking request, the assigned staff will check room availability. If available, the booking will be processed. If not, you will be notified via message and the request will be canceled.

All bookings are processed based on real-time room availability, and final confirmation may take 1–3 days. If the booking cannot be confirmed, you will be notified and receive a full refund.