Best Western Premier Marvella Nha Trang

BEST WESTERN PREMIER MARVELLA NHA TRANG

Best Western Premier Marvella Nha Trang officially opened on September 26. Located on Tran Phu Street – right in the heart of Nha Trang City – the hotel features 335 ocean-view rooms, each with a private balcony.

👉 The hotel is conveniently situated just about 5 km from Nha Trang Railway Station and approximately 35 km from Cam Ranh International Airport.

👉 On-site amenities include: 2 restaurants, 3 bars (including a sky bar on the 32nd floor), a spa, an infinity pool, a kids’ club, a gym, and a 3D golf simulator.

👉 All room and suite types are inspired by Art Deco design, making them an ideal choice to enjoy panoramic views of Nha Trang Bay. From every room, guests can admire the sparkling emerald sea and the sound of gently crashing waves.
 

🏖 The hotel is close to many popular attractions such as Nha Trang Beach, Long Son Pagoda, and Hon Tre Island, making it a convenient base for a diverse and exciting travel experience.

👉 Nearby attractions:

Night Market – 1.7 km

Dam Market – 3.46 km

VinWonders Nha Trang – 3.93 km

Po Nagar Cham Towers – 4.74 km

Hon Chong Promontory – 5.47 km

National Oceanographic Museum – 2.11 km
 

*Address: 102B Tran Phu, Loc Tho, Nha Trang, Khanh Hoa

*Phone: (84) 258 730 6666

*Website: https://www.bwpremiermarvella.com/ko


ROOM BOOKING INSTRUCTIONS – PLEASE READ CAREFULLY BEFORE BOOKING

📣 How to book a room through Peaktime:

1️⃣ Select your check-in and check-out dates

2️⃣ Choose the room type and number of rooms

3️⃣ Enter the full English names (as shown on passport), date of birth, and gender of all guests, then proceed to payment

4️⃣ A Peaktime staff member will verify and confirm your booking within 24 hours (not processed on weekends or public holidays)

5️⃣ Receive your booking confirmation number via Peaktime 알림톡 message

6️⃣ Present your passport and confirmation number upon check-in
 

👉 Information of All Guests

When booking, you must provide the full English names (as shown on passports) of all guests. For children, date of birth must also be provided. Missing information may result in delays or failure to confirm the booking.
 

👉 Check-in & Check-out Time / Early Check-in & Late Check-out

✔ Check-in: 14:00

✔ Check-out: 12:00

👉 Early Check-in & Late Check-out

✔ Early check-in is available from 09:00 with a surcharge of 50% of one night’s room rate

✔ Late check-out is not available
 

👉 Airport Transfer Service

This package does not include airport pickup or drop-off.
Peaktime offers separate airport transfer services which you may book additionally.


GUEST AGE POLICY INFORMATION

📣 Guest Age Classification Policy

Adults: From 12 years old and above

Children: From 6 to 11 years old

Infants: From 0 to 5 years old

This classification is applied based on the check-in date


MINIMUM AND MAXIMUM GUEST CAPACITY PER ROOM TYPE

👉 Room Type: All room types

Standard occupancy: 2 adults (breakfast included)

Maximum occupancy: 3 adults or 2 adults + 2 children (additional charges apply)

👉 Bed Sizes

King bed: 1.8m x 2m

Twin bed: 1.1m x 2m

Extra bed: 1.1m x 2m

👉 Extra Guest & Extra Bed Policy and Surcharges

1 additional adult: 1 extra bed required

2 additional children: 1 extra bed + 1 child surcharge required

1 additional child: Choose either an extra bed or child surcharge

1 child + 1 infant: 1 child surcharge required

2 infants: No extra charge

👉 Additional Charges (not included in room rate):

Extra adult (12 years old and above) with extra bed + breakfast: $25/night

Child (6–11 years old) breakfast surcharge: $8/night


A COMPREHENSIVE LIST OF SIMPLE TERMS ABOUT HOTELS AND RESORTS FOR A COMPLETE TRIP

📌 Deposit
A deposit refers to an amount paid in cash or by card at check-in, which is refunded upon check-out if there are no issues. Typically, the deposit is around 1,000,000 VND per night (approximately 50,000-60,000 KRW), though it varies by accommodation, and some places may not require a deposit. The reason for a deposit is to cover any incidental charges such as room service, mini-bar usage, or damage to property. If paid by cash, the deposit will be refunded if there are no deductions. If paid by credit card, it is essential to check the cancellation of the authorization upon check-out.

📌 Surcharge
This refers to additional charges outside the room rate, such as fees for children or adults, seasonal price hikes, or holiday surcharges.

📌 Bed and Breakfast (BB)
A package that includes accommodation and breakfast, either buffet or à la carte.

📌 Half Board (HB)
A package that includes accommodation, breakfast, and either lunch or dinner.

📌 Full Board (FB)
A package that includes accommodation, breakfast, lunch, and dinner.

📌 Spa Inclusive
A package that includes spa treatments (massage) as part of the stay.

📌 All Inclusive
A package that includes accommodation, all meals (breakfast, lunch, and dinner), mini-bar, and use of facilities. It’s essential to check for any exclusions.

📌 Mini Bar
The mini-bar in the room contains snacks and drinks. Some items are complimentary (water, coffee, tea, etc.), while others are chargeable. Be sure to check before use.

📌 Turn Down Service
A service where the bedding is arranged while guests are away, typically in the afternoon or evening.

📌 Make Up Room
A cleaning service for the room, typically provided once or twice a day.

📌 Do Not Disturb
A sign or button on the door indicating that guests do not wish to be disturbed. This is used when guests don’t want housekeeping or staff to enter the room.

📌 Early Check-In
Checking into the hotel earlier than the standard check-in time. If rooms are available on the day, early check-in may be allowed, but it is not guaranteed. To guarantee early check-in, typically 50% of the room rate is charged.

📌 Late Check-Out
Checking out of the hotel later than the standard check-out time. If rooms are available on the day, late check-out may be allowed, but it is not guaranteed. To guarantee late check-out, typically 50% of the room rate is charged.


AT PEAKTIME, A WIDE RANGE OF TRAVEL PRODUCTS AND INFORMATION IS AVAILABLE

TRAVEL ITINERARY

Day 1
[14:00] Check-in

Please proceed to check-in at Best Western Premier Marvella Nha Trang.
At check-in, present the confirmation number from your voucher at the reception desk.
All staying guests must present their passports upon check-in.
The hotel may require a deposit upon check-in.

Free schedule
After check-in, enjoy your own free time.
Make the most of the hotel's swimming pool and other facilities at your leisure.
 

Day 2
[06:30 ~ 10:00] Breakfast
Enjoy breakfast at the hotel’s designated restaurant.

[12:00] Check-out

Please proceed to check out at Best Western Premier Marvella Nha Trang.
Settle any charges for services used, such as the minibar or other hotel services, at the time of check-out.
Please carefully check your personal belongings and valuables before leaving.
Don't forget to check the deposit refund receipt that was paid upon check-in


TERMS & CANCELLATION POLICY

❗ Cancellation Policy ❗

📌 NORMAL SEASON (Excluding High & Peak Seasons)

Applicable from:

October 16, 2024 to June 30, 2025

September 1, 2025 to December 31, 2025

→ Cancellation made at least 12 days before check-in: 100% refund

→ Cancellation after this period: Non-refundable

📌 HIGH & PEAK SEASONS

Applicable on:

July 1, 2025 to August 31, 2025

December 24–31, 2024

January 1, 2025

January 28 – February 3, 2025

April 7, 2025 & April 29 – May 1, 2025

September 2, 2025 & December 24–31, 2025

→ Cancellation made at least 35 days before check-in: 100% refund

→ Cancellation after this period: Non-refundable
 

Once your booking is confirmed:

The total tour price may be adjusted (increased or decreased) based on exchange rate fluctuations or real-time circumstances. However:

If the price increases after payment, you will not be charged the difference

If the price decreases, no refund will be issued for the difference
We appreciate your understanding.
 

❗Booking Process Guide

Once your booking request is received, our staff will check room availability.

If rooms are available, the booking will proceed

If rooms are fully booked, you will receive a notification via text and your request will be canceled

All bookings are based on real-time room availability.

Final confirmation takes about 1 to 3 business days.

If confirmation is not possible, a full refund will be issued.