TERRACOTTA DALAT HOTEL

When you stay at Terracotta Da Lat Hotel & Resort, located next to the golf course, it takes only about 10 minutes by car to reach Da Lat Market and Tuyen Lam Lake. This upscale hotel is 1.7 km from Truc Lam Zen Monastery and 3 km from Datanla Waterfall.
 

🏘️ Rooms

The hotel has 315 rooms, each equipped with a minibar and a flat-screen TV for your comfort. You can enjoy free internet and watch cable TV programs to stay entertained. The bathroom comes with a bathtub or shower, free toiletries, and a hairdryer. Additional amenities include a safe, desk, and daily housekeeping service.
 

🏨 Amenities

The hotel features a spa offering massage and full-body treatment services for you to relax in a luxurious setting. Recreational facilities include a gym, indoor pool, outdoor tennis court, and free Wi-Fi. The hotel also provides concierge services and babysitting (additional charge). You can enjoy the free shuttle service to surrounding areas.
 

🍚 Restaurants

The hotel has 2 restaurants where you can enjoy a quick meal. Alternatively, you can use the 24-hour room service to dine in the comfort of your room. The bar/lounge or poolside bar is where you can relax and enjoy your favorite drinks. A local-style breakfast is served daily from 06:30 to 09:30, free of charge.
 

🏖️ Surrounding Attractions

Distances are displayed in kilometers:

- Tuyen Lam Lake: 0.1 km

- Truc Lam Zen Monastery: 1.4 km

- Datanla Waterfall: 2.8 km

- Bao Dai Summer Palace: 6 km

- Da Lat Cathedral: 6.4 km

- Lumbini Tower: 6.4 km

- Crazy House: 6.4 km

- Da Lat Cable Car: 6.7 km

- Lam Vien Square: 7 km

- Da Lat Market: 7.2 km

- Cam Ly Waterfall: 7.6 km

- Lam Dong Museum: 7.6 km

- Tien Vuong Tower: 7.6 km

- Linh Son Tower: 8.3 km

- Da Lat University: 8.4 km

The most convenient airport is Lien Khuong Airport (DLI), located 28.3 km from the hotel.


IMPORTANT NOTES WHEN BOOKING A ROOM

📣 How to Make a Peaktime Reservation

1️⃣ Select check-in and check-out dates

2️⃣ Choose room type and quantity

3️⃣ Enter full names (in English), birthdates, and genders of all guests, then proceed with payment

4️⃣ Peaktime staff will confirm and complete the booking within 24 hours

5️⃣ Receive the booking confirmation number via message from Peaktime

6️⃣ Upon check-in, present your passport along with the booking confirmation number
 

👉 Information for All Guests

When making a reservation, you need to provide the full names (as per passport) of all guests. For children, please include their birthdates. If complete information is not provided, the confirmation process may be delayed or may not be possible.
 

👉 Check-in and Check-out Times, Early Check-in & Late Check-out

👉 Check-in / Check-out

- Check-in: 14:00 / Check-out: 12:00

✔ Early Check-in: 50% of the room rate for 1 night, starting from 9:00. ✔ Late Check-out: 50% of the room rate for 1 night, until 18:00.
 

👉 Airport Transfer Service

- Airport pick-up and drop-off services to the resort are not included in the package.


INFORMATION ABOUT AGE REGULATIONS FOR STAYING

👉 Age of Adults, Children, and Infants

- Adults: From 11 years old and above (based on check-in standards)

- Children: From 5 to 10 years old (based on check-in standards)

- Infants: From 0 to under 4 years old (based on check-in standards)


REGULATIONS ON MINIMUM AND MAXIMUM OCCUPANCY IN ROOMS

👉 Standard, Superior, Deluxe, Classic King, Premium

- Standard: 2 adults (includes breakfast)

- Maximum occupancy: 2 adults + 2 children or 3 adults (additional charge applies)

- Extra bed available upon request

👉 3 Bedroom Villa

- Standard: 6 adults (includes breakfast)

- Maximum occupancy: 6 adults + 3 children (additional charge applies)

👉 4 Bedroom Villa

- Standard: 8 adults (includes breakfast)

- Maximum occupancy: 8 adults + 4 children (additional charge applies)

👉 5 Bedroom Villa

- Standard: 10 adults (includes breakfast)

- Maximum occupancy: 10 adults + 5 children (additional charge applies)
 

- The maximum number of people per room is based on the number of adults, regardless of age.

- When adding children beyond the standard number, there will be an additional charge for breakfast for the first child. If a second child or a third adult is added, an extra bed will be required.

- Each room can only accommodate 1 infant for free (sharing the bed with an adult).
 

👉 Additional Charges for Extra People and Extra Beds

📌 Charges during Normal & High Seasons

- Extra breakfast charge for children (hotel): $17 / night / person

- Extra breakfast charge for children (villa rooms, suites): $24 / night / person

- Extra bed charge (hotel): $35 / night / person (includes breakfast)

- Extra bed charge (villa rooms, suites): $48 / night / person (includes breakfast)

📌 Charges during Peak Seasons

- Extra breakfast charge for children (hotel): $35 / night / person

- Extra breakfast charge for children (villa rooms, suites): $41 / night / person

- Extra bed charge (hotel): $52 / night / person (includes breakfast)

- Extra bed charge (villa rooms, suites): $65 / night / person (includes breakfast)
 

❗️ Mandatory Gala Dinner

*2025/01/31 & 2025/02/01

- Adults: $43 / person

- Children: $22 / person

- Infants: Free

*2025/04/30 & 2025/05/01

- Adults: $30 / person

- Children: $15 / person

- Infants: Free

*2025/12/31

- Adults: $48 / person

- Children: $24 / person

- Infants: Free


A COMPREHENSIVE LIST OF SIMPLE TERMS ABOUT HOTELS AND RESORTS FOR A COMPLETE TRIP

📌 Deposit
A deposit refers to an amount paid in cash or by card at check-in, which is refunded upon check-out if there are no issues. Typically, the deposit is around 1,000,000 VND per night (approximately 50,000-60,000 KRW), though it varies by accommodation, and some places may not require a deposit. The reason for a deposit is to cover any incidental charges such as room service, mini-bar usage, or damage to property. If paid by cash, the deposit will be refunded if there are no deductions. If paid by credit card, it is essential to check the cancellation of the authorization upon check-out.

📌 Surcharge
This refers to additional charges outside the room rate, such as fees for children or adults, seasonal price hikes, or holiday surcharges.

📌 Bed and Breakfast (BB)
A package that includes accommodation and breakfast, either buffet or à la carte.

📌 Half Board (HB)
A package that includes accommodation, breakfast, and either lunch or dinner.

📌 Full Board (FB)
A package that includes accommodation, breakfast, lunch, and dinner.

📌 Spa Inclusive
A package that includes spa treatments (massage) as part of the stay.

📌 All Inclusive
A package that includes accommodation, all meals (breakfast, lunch, and dinner), mini-bar, and use of facilities. It’s essential to check for any exclusions.

📌 Mini Bar
The mini-bar in the room contains snacks and drinks. Some items are complimentary (water, coffee, tea, etc.), while others are chargeable. Be sure to check before use.

📌 Turn Down Service
A service where the bedding is arranged while guests are away, typically in the afternoon or evening.

📌 Make Up Room
A cleaning service for the room, typically provided once or twice a day.

📌 Do Not Disturb
A sign or button on the door indicating that guests do not wish to be disturbed. This is used when guests don’t want housekeeping or staff to enter the room.

📌 Early Check-In
Checking into the hotel earlier than the standard check-in time. If rooms are available on the day, early check-in may be allowed, but it is not guaranteed. To guarantee early check-in, typically 50% of the room rate is charged.

📌 Late Check-Out
Checking out of the hotel later than the standard check-out time. If rooms are available on the day, late check-out may be allowed, but it is not guaranteed. To guarantee late check-out, typically 50% of the room rate is charged.


AT PEAKTIME, A WIDE RANGE OF TRAVEL PRODUCTS AND INFORMATION IS AVAILABLE

TRAVEL ITINERARY

Day 1
[14:00] Check-in
Please check-in at Terracotta Dalat Hotel
When checking in, please present the "Confirmation Number" from the voucher at the front desk.
When checking in, please present the passports of all guests staying at the front desk.
The hotel may request a deposit (security deposit) upon check-in.

Free Schedule
After check-in, you can enjoy your free schedule and use the hotel's amenities.


Day 2
Breakfast
Enjoy breakfast at the hotel's dedicated restaurant.

[12:00] Check-out
Please check-out at Terracotta Dalat Hotel
Pay any minibar or service charges incurred during your stay when checking out.
Check carefully for any forgotten items or valuables.
Check the cancellation receipt for the deposit paid at check-in.


CANCELATION TERMS / REFUND POLICY

👉 The cancellation and refund policy will be informed at the time of booking.

🧩 2025/01/01 - 2025/12/31
📅 Normal and High Season (Excluding Holiday Season)
Canceling 18 days before the check-in date: 100% refund. After this period, no refund and no changes are allowed.

📅 Holiday Season
2025/01/01
2025/01/28 - 2025/02/08
2025/04/05 - 06
2025/04/30
2025/05/01 - 03
2025/08/30 - 31
2025/09/01 - 02
2025/12/30 - 31
Canceling 33 days before the check-in date: 100% refund. After this period, no refund and no changes are allowed.

⛔ No cancellations/refunds/changes are allowed when Early Bird promotion is applied.

After booking confirmation: The price may increase or decrease depending on the exchange rate and local conditions. If the price increases after payment, no additional charges will be required. However, if the price decreases, no refund will be issued.

❗ Information about booking After receiving the booking request, the staff will check room availability and proceed with the booking. If there are no available rooms, you will receive a notification via text message, and the request will be canceled. All bookings are processed based on real-time room availability. The confirmation process may take around 1-3 days, and if confirmation is not possible, you will receive the same notification and a full refund.