D'Qua Hotel Nha Trang

DQUA HOTEL

D'Qua Hotel is located in the heart of Nha Trang City. This 5-star hotel boasts 202 hotel rooms and 160 luxury apartments, featuring elegant design, fully equipped interiors, and breathtaking views of both the city and Nha Trang Bay.

For travelers who love sunshine and heights, the infinity pool on the 31st floor promises an unforgettable experience.
 

🛏️ Room Types

※ Deluxe City View – 35m² = 114 rooms

※ Premier Deluxe – 37m² = 32 rooms

※ Grand Deluxe Sea View – 41m² = 19 rooms

※ Executive Suite – 63m² = 8 rooms

※ Luxury Family Connecting Room – 68m² = 28 rooms

All rooms come equipped with double/twin beds, a bathtub, balcony, TV, sofa, and essential amenities.
 

🏊 Facilities

◆ The hotel offers an outdoor café, bar, two restaurants, swimming pool, kids’ club, and fitness center.

☆ OCEANIA RESTAURANT

Location: 3rd Floor

Breakfast buffet: 6:00 AM – 10:30 AM

À la carte lunch & dinner: Available 24/7

Saturday dinner buffet: 6:30 PM – 10:00 PM

☆ SUNSHINE BISTRO & BAR

Location: Lobby

Opening hours: 9:00 AM – 11:00 PM

Afternoon tea: 3:00 PM – 5:00 PM

☆ FITNESS CENTER

Location: 4th Floor

Open 24/7

☆ D’QUA SPA

Location: 4th Floor

Opening hours: 9:00 AM – 10:00 PM (last appointment at 9:00 PM)
 

✈ Nearest airport:

Nha Trang (CXR – Cam Ranh International Airport) – 39 km away.


IMPORTANT INFORMATION FOR STAYING AT D'QUA HOTEL NHA TRANG

👉 Guest Information

When making payment, you must provide the full English names (as shown in passports) of all guests.
For children, the full date of birth must also be provided.
Failure to provide complete information may result in delays or failure to confirm the booking.

👉 Early Check-In & Late Check-Out

Early check-in: Available from 09:00 with a surcharge of 50% of the room rate per night (breakfast not included).
Late check-out: Available until 18:00 with a surcharge of 50% of the room rate for the final night.

👉 Airport Transfer Service

This package does not include free airport pickup or drop-off.


GUIDELINES FOR STAYING AT THE HOTEL

👉 Age Policy

Adults: From 12 years old (based on the check-in date)

Children: From 6 to 11 years old

Infants: From 0 to 5 years old
 

👉 Minimum and Maximum Occupancy per Room Type

Room Type: Deluxe City View, Premier Deluxe, Grand Deluxe Sea View, Executive Suite

Standard: 2 adults per room

Maximum occupancy: 3 adults or 2 adults + 2 children

Room Type: Luxury Family Connecting Room

Standard: 4 adults per room

Maximum occupancy: 5 adults or 4 adults + 2 children
 

Infants within the maximum limit of each room type stay for free and receive complimentary breakfast

All guests within the room's standard occupancy will be considered as adults, regardless of age

If the occupancy exceeds the standard, additional adults must have an extra bed
 

👉 Extra Person and Extra Bed Charges

Infants (up to 5 years old) within the room’s maximum occupancy: Free stay and breakfast

Additional children (6–11 years old): 8 USD per night

Additional adults or children using an extra bed: 14 USD per night


A COMPREHENSIVE LIST OF SIMPLE TERMS ABOUT HOTELS AND RESORTS FOR A COMPLETE TRIP

📌 Deposit
A deposit refers to an amount paid in cash or by card at check-in, which is refunded upon check-out if there are no issues. Typically, the deposit is around 1,000,000 VND per night (approximately 50,000-60,000 KRW), though it varies by accommodation, and some places may not require a deposit. The reason for a deposit is to cover any incidental charges such as room service, mini-bar usage, or damage to property. If paid by cash, the deposit will be refunded if there are no deductions. If paid by credit card, it is essential to check the cancellation of the authorization upon check-out.

📌 Surcharge
This refers to additional charges outside the room rate, such as fees for children or adults, seasonal price hikes, or holiday surcharges.

📌 Bed and Breakfast (BB)
A package that includes accommodation and breakfast, either buffet or à la carte.

📌 Half Board (HB)
A package that includes accommodation, breakfast, and either lunch or dinner.

📌 Full Board (FB)
A package that includes accommodation, breakfast, lunch, and dinner.

📌 Spa Inclusive
A package that includes spa treatments (massage) as part of the stay.

📌 All Inclusive
A package that includes accommodation, all meals (breakfast, lunch, and dinner), mini-bar, and use of facilities. It’s essential to check for any exclusions.

📌 Mini Bar
The mini-bar in the room contains snacks and drinks. Some items are complimentary (water, coffee, tea, etc.), while others are chargeable. Be sure to check before use.

📌 Turn Down Service
A service where the bedding is arranged while guests are away, typically in the afternoon or evening.

📌 Make Up Room
A cleaning service for the room, typically provided once or twice a day.

📌 Do Not Disturb
A sign or button on the door indicating that guests do not wish to be disturbed. This is used when guests don’t want housekeeping or staff to enter the room.

📌 Early Check-In
Checking into the hotel earlier than the standard check-in time. If rooms are available on the day, early check-in may be allowed, but it is not guaranteed. To guarantee early check-in, typically 50% of the room rate is charged.

📌 Late Check-Out
Checking out of the hotel later than the standard check-out time. If rooms are available on the day, late check-out may be allowed, but it is not guaranteed. To guarantee late check-out, typically 50% of the room rate is charged.


AT PEAKTIME, A WIDE RANGE OF TRAVEL PRODUCTS AND INFORMATION IS AVAILABLE

TRAVEL ITINERARY

Day 1
[14:00] Check-in
Please go to the reception desk at D'Qua Hotel Nha Trang to check-in.
When checking in, you will need to present the "Confirmation Number" on the voucher to the reception staff.
All passports of the guests must also be presented during the check-in process.
The hotel may require a deposit upon check-in.

Free time schedule
After check-in, you will have free time.
Enjoy a relaxing schedule by using the pool and other hotel facilities.
 

Day 2
[06:30 ~ 09:30] Breakfast
Enjoy breakfast at the hotel’s exclusive restaurant.

[12:00] Check-out
Please check out at the reception desk at D'Qua Hotel Nha Trang.
Pay for any additional charges, such as minibar or services used during your stay.
Make sure to check your personal belongings and valuables to avoid leaving anything behind.
Don’t forget to collect your deposit refund receipt that was paid at check-in.


TERMS & CANCELLATION POLICY

❗ Cancellation Policy ❗

REGULAR SEASON (EXCLUDING PEAK SEASON)

– Free cancellation is available up to 18 days before the check-in date.

– After this period: Cancellation or refund is not possible.
 

PEAK SEASON

– The following dates are considered Peak Season:

2025/01/01

2025/01/29 – 2025/02/03

2025/04/07

2025/04/30

2025/05/01

2025/09/01 – 2025/09/02

2025/12/31

– Free cancellation is available up to 33 days before the check-in date.

– After this period: Cancellation or refund is not possible.
 

Note:

– In case the hotel is fully booked or cannot serve due to maintenance, you will receive a 100% refund before the booking is confirmed.
 

After the booking is confirmed:

– The price may increase or decrease depending on the exchange rate and local conditions.

– However, once payment is made, there will be no additional charges if the price increases, and no refunds will be issued if the price decreases. We appreciate your understanding.
 

❗ Booking Instructions

After you submit your booking request, the staff will check the availability of rooms.

If no rooms are available, you will be notified via message and the booking will be canceled with a 100% refund.

All bookings are processed based on the actual availability, and the confirmation may take 1–3 days.

If confirmation is not possible, you will be contacted and a full refund will be issued.