Instructions
1. How to Use
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The ticket will be sent via PEAKTIME website at 20:00, one day before your visit.
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For bookings made after 20:00 the day before, tickets will be sent sequentially starting from 08:00 the next morning.
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For same-day bookings, tickets will be sent between 08:00 and 10:30 (please purchase in advance).
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For international phone numbers, KakaoTalk delivery may not be available.
→ Please contact us via the “PEAKTIME Phu Quoc” channel in this case.
2. Important Notes
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The ticket gives you access to all areas within VinWonders.
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Opening hours: Daily from 10:00 to 19:30.
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Water slide access may be restricted for those wearing hats, flip-flops, or swimsuits with zippers.
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Vietnam has intense heat – don’t forget your sunscreen!
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Showtimes may change depending on operational conditions.
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Additional fees apply on Vietnam’s national/public holidays (see details at the bottom of the page).
3. Wonder Ngon F&B Voucher Promotion Info
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During the promotion period, VinWonders tickets include a Wonder Ngon F&B voucher.
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Promotion period: 01.04.2025 ~ 30.09.2025 (subject to change by the organizer).
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Excluded dates: 06.04 ~ 07.04 / 26.04 ~ 04.05 / 30.08 ~ 02.09
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Voucher value:
• Adults: 150,000 VND/person
• Children & Seniors: 100,000 VND/person
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Usable at these restaurants inside VinWonders:
• The Gateway Restaurant (09:00 ~ 18:30)
• Seahorse Restaurant (10:00 ~ 18:00)
• Odin Hall Restaurant (10:00 ~ 18:00)
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Voucher usage time and locations may change without prior notice according to VinWonders’ policy.

Notes and cancellation/refund regulations
Instructions for use
After booking, a confirmation will be sent within 1 day.
To confirm your booking, please check your message instructions and provide your booking information.
With international phone numbers, it may be difficult to receive messages via Zalo
For customers using international phone numbers, please contact "PeakTime Phu Quoc" for support.
Additional Notes
Please bring your own personal items such as towels, swimsuits, sunscreen, etc.
Regulations for adults/children
Adults: Height 140cm or more
Children: Height from 100cm to under 140cm
Elderly people: From 60 years old and above
Note
The driver is a local person and can communicate in basic English but is not fluent. Recommended to use Google Translate or Papago for translation assistance.
Events may be canceled due to natural disasters.
PeakTime is the intermediary agent providing information about this free travel product, while the actual events will be carried out by local companies.
Please purchase your own travel insurance, as insurance coverage in Vietnam is often limited when internal problems occur.
Operating hours and schedules of facilities may change without prior notice depending on the actual situation.
Tickets are only valid on the date booked and cannot be changed after issuance.
Instructions for using the service
To ensure the tour goes smoothly, please remain seated throughout the tour and avoid making noise.
Do not use flash lights or feed animals without staff permission.
Children under 140cm must be accompanied by a guardian.
Please arrive at least 15 minutes before tour departure time.
Information on national holiday surcharges
Due to Vietnam's characteristics, ticket prices will increase by 20% on the following holidays:
International New Year's Day: January 1
Tet Holiday
Christmas (Christmas Day): From December 24 to December 25
Cancellation and refund regulations
Cancellation before 18:00 (local time) two days before the date of use: 100% refund.
Cancellation after 18:00 (local time) two days before the date of use: No refund.
Tickets issued cannot be canceled or refunded.
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